We will always:

• Put you first
• Treat you with respect
• Tell you the truth
• Give you our very best
• Return your calls right away
• Answer all of your questions
• Be willing to go the extra mile
• Give you a fair price
• Show up early
• Play your requests
• Help you make incredible memories of your special day
• Smile and have fun
  

We will never:

• Complain
• Make excuses
• Drink alcohol or smoke
• Use foul language
• Perform in the presence of illegal drugs
• End your event early
• Stick you with hidden costs
• Overbook events and hire outside help
• Have a bad attitude

These standards are the benchmark of our level of quality customer service. They were written to give us a clear guideline to work from and to provide our clients with the peace of mind they deserve when they entrust their wedding receptions to our care.